Legal
Privacy Policy
Last updated: April 2, 2026
TrialPilot Inc. (“TrialPilot,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
Information you provide: When you sign up for our waitlist, contact us, or use our platform, we may collect your name, email address, and any other information you voluntarily provide.
Automatically collected information: We may collect certain information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.
Health information: If you participate in a clinical trial through our platform, we may collect health-related data as part of the trial protocol. This data is handled in accordance with applicable regulations including HIPAA, FDA 21 CFR Part 11, and ICH-GCP guidelines.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our website and services
- Process waitlist registrations and communicate with you
- Improve, personalize, and expand our services
- Understand and analyze how you use our website
- Comply with legal obligations and regulatory requirements
- Facilitate clinical trial operations when applicable
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following situations:
- Service providers: With third-party vendors who help us operate our platform
- Legal requirements: When required by law, regulation, or legal process
- Clinical trial partners: With authorized research institutions as part of trial protocols, with your explicit consent
- Business transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate technical and organizational security measures to protect your information. For clinical trial data, we follow industry standards including encryption at rest and in transit, access controls, and audit logging in compliance with FDA 21 CFR Part 11.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Clinical trial data is retained in accordance with applicable regulatory requirements.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at jon@xaiushq.com.
7. Cookies
We use essential cookies to ensure our website functions properly. We may also use analytics cookies to understand how visitors interact with our website. You can control cookie preferences through your browser settings.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at: jon@xaiushq.com